
Digital Solutions That Help Your Business Work Smarter
Helping SMEs improve speed, boost efficiency, and grow profitability through smart digital automation — without the tech overwhelm.
What’s the Quiz?
A quick 2-minute quiz to find out where your business could save time, reduce manual work, and boost profits through automation
What You’ll Get: A free personalised report showing:
Your top automation opportunities
A digital efficiency score
Simple steps to help your business work smarter
Smart Solutions That Streamline, Support, and Scale Your Business
We help SMEs digitise and modernise their operations through automation, AI tools, and smart systems. Our solutions are designed to boost speed, maximise efficiency, and increase profitability without the tech overwhelm.

AI Consultancy for SMEs
Practical guidance without the jargon
Want to use AI but not sure where to start? We’ll assess your needs, explain the opportunities in plain English, and help you design a practical plan that saves time and drives results.

Digital Assistants (Bespoke)
AI that works 24/7 — no salary required
We build intelligent chatbots that can handle customer enquiries, bookings, and FAQs — instantly and around the clock. Branded to your business, and built to work without micromanagement.

Workflow Automation
Replace repetitive tasks with efficient systems
Free up valuable time by automating everyday admin, scheduling, and processes. We’ll help you build custom workflows that run silently in the background — so you can focus on growing your business.

Process Mapping & System Design
Visualise how your business runs — and how it could run better
We’ll map your current workflows and identify areas for improvement or automation. A simple way to make invisible inefficiencies visible — and fixable.

Document & Template Automation
Smart documents that generate themselves
We set up systems that auto-fill and generate invoices, contracts, reports, or compliance documents — reducing time spent on admin while improving consistency.

Email Automation Setup
Onboarding, reminders, and follow-ups on autopilot
From welcome emails to internal reminders, we’ll help you build email flows that keep clients informed and operations running smoothly — all using tools you already have.

Internal Tool Integration
Make your tools talk to each other
Tired of switching between systems? We connect your forms, calendars, email, and CRMs so your business flows more naturally — and errors are reduced.

Voice AI Assistants (Bespoke)
Let a digital voice do the talking
We design AI voice agents that handle outbound calls, lead qualification, or client support. Ideal for recruitment, property, and service-based industries — powered by real-time logic and automation.
Why Serenity Business Systems Exists
Serenity Business Systems (SBS) was founded to make powerful digital automation accessible to small and medium businesses — without the overwhelm, the jargon, or the need for a tech team.We help you reclaim time, reduce chaos, and grow profitably by using smart systems tailored to your business. No one-size-fits-all. No complex setups. Just practical digital tools that work.

Led by Shaf Sharifi BEng MSc
a seasoned entrepreneur and winner of the Male Entrepreneur 2024 Award from the Best Wealth Network, SBS blends real business experience with the latest automation strategies. We know how to navigate the messy reality of running an SME — and how to streamline it.
Our mission is simple: help business owners work smarter, live better, and scale faster
Let’s Talk Business
Have questions? Want to explore how digital automation could work for you?You can speak with Zyron, our AI assistant, right here — or drop us a message anytime. We’re always happy to connect.
Recognised for Excellence and Innovation
We’re proud to be recognised for our work helping businesses embrace automation and work smarter. While our results speak for themselves, it’s always an honour to be acknowledged by industry leaders.
Our commitment to innovation and results-driven solutions has earned us recognition from top entrepreneurial networks.
🏅 Male Entrepreneur 2024🏅
Awarded by the Best Wealth Network
a group led by Alfie Best, the Gypsy billionaire – a renowned entrepreneur and one of the UK’s most successful business moguls
Recognised for outstanding innovation and leadership in digital business transformation for SMEs.
"Winning 'Male Entrepreneur 2024' reflects the value Serenity Business Systems brings to businesses – helping them save time, reduce costs, and thrive with AI-powered solutions." - Shaf
Real Results From Real Businesses
We don’t just talk about automation — we implement it in ways that create real impact for small businesses. Here’s how a few of our clients used digital systems to save time, grow revenue, and streamline their day-to-day.
Creation Drama Studio

Lead Capture & Booking Chatbot
We developed a chatbot named Tiffany for Creation Drama Studio. Tiffany collects leads and allows prospective students to book free trial classes effortlessly. This solution has streamlined the enrolment process, enabling the studio to focus more on nurturing talent and less on administrative tasks.
Sarah - Co-founder
Dance&Arts

Automating Online Processes
Dance&Arts, a dance teaching school, needed a more efficient way to manage their online operations. We implemented automation solutions that simplified administrative tasks, improved communication with students, and enhanced the overall user experience.

"Working with Shaf was a great experience. He is highly knowledgeable and understood the needs of my business immediately. Even in our first meeting, he provided eye-opening insights and solutions that have been a game-changer for my business.
Thank you, Shaf! Looking forward to working with you again soon!"
Deana - Founder
Wise autos

Business and automation consulting
We guided the business through the naming and brand identity process, helping them evaluate logo styles, colour psychology, and how visual design influences customer trust. The result was a bold, premium logo and brand that positioned them as a smart, reliable choice.
When we started working together, I was looking for clarity and direction — and that’s exactly what I got. The consultation process was smooth, professional, and genuinely helpful. I especially appreciated the clear communication and tailored advice that made decision-making so much easier. I’d absolutely recommend these consulting services to anyone looking for expert support and real results. Everything was perfect from start to finish!
Hafeez - founder
See It in Action
Want to know what working with SBS actually looks like?We’ve built intelligent assistants, automated workflows, and lead generation systems for businesses just like yours. Explore our live demos to see how automation can start saving you time — today.
Product Recommendation/
Dynamic Carousel
This is a demo build showing an AI assistant recommending products based on the users inputted statement via a dynamic carousel.
Use cases:
E-commerce Personal Shopper: The AI assistant can act as a virtual shopping assistant, guiding customers through product options based on their preferences, past purchases, or browsing behaviour.
Service Recommendation for SaaS Platforms: For a SaaS company offering various subscription plans and features, the AI assistant can recommend the most suitable packages based on user input (e.g., business size, goals, and industry).
Restaurant Menu and Reservation Assistant: In the hospitality industry, the AI assistant can help customers explore menu items, special offers, and chef recommendations through a dynamic carousel. It can also suggest complementary dishes or drinks based on their selections, enhancing the dining experience and even allowing users to make reservations directly.
Lead Capture Demo
This is a demo build which will provide some information to the user in order to capture their data which then populates the database automatically
Use cases:
Event Registration: The AI assistant can automatically engage with visitors interested in events or webinars, guiding them through the registration process and collecting relevant details.
Product Enquiries: It can interact with potential customers who visit the website, answer basic product questions, and gather their contact details for follow-up.
Sales Funnel Optimisation: The assistant can qualify leads by asking specific questions, segmenting them based on their responses, and passing on the most promising ones to the sales team.
Appointment Booking Demo
This is a demo build which will will enable the user to book a consultation automatically
Use cases:
Healthcare Appointments: The AI assistant can help clients like clinics and therapists manage patient bookings efficiently, offering appointment slots and sending reminders automatically.
Service-Based Businesses: It can be used by businesses such as salons, repair services, or consultants, where customers can book appointments directly through the assistant without manual intervention.
B2B Consultations: For businesses offering professional services (e.g., marketing, legal advice), the assistant can schedule initial consultations or meetings based on availability, streamlining the process.
Customer Support Demo
This is a demo build where the user is able to ask questions, interact with the AI assistant and provide their information so a member of the support team can contact them.
Use cases:
E-commerce Support: The assistant can handle order tracking, return requests, and frequently asked questions, improving customer satisfaction and reducing manual support load.
Technical Support: For software or tech companies, the assistant can troubleshoot common issues by guiding customers through solutions, escalating complex cases when necessary.
Membership & Subscription Services: It can manage account queries, renewals, and cancellations for companies offering subscription-based services, providing a personalised support experience.
Privacy Policy
Last updated: [june, 2025]At Serenity Business Systems, we are committed to protecting your personal data and respecting your privacy.1. Who We Are
Serenity Business Systems is a UK-based business offering digital automation services to SMEs.2. What Data We Collect
We may collect the following:Name and email address (if provided via forms or quiz)Device and browser data (via basic site analytics)Chat interaction data (e.g. Zyron usage)3. How We Use Your Data
We use your information to:Send you your free reportRespond to enquiriesImprove our servicesSend occasional updates (with your consent)4. Third Parties
We may use third-party tools (e.g. Google Analytics, Make.com, Voiceflow) which may process data on our behalf.5. Your Rights (UK GDPR)
You have the right to:Access or correct your dataRequest deletion of your dataWithdraw consent at any time6. Contact
If you have questions or concerns, contact us at:
[email protected]
Terms & Conditions
Last updated: [June, 2025]By using this website (serenitybusiness.co.uk), you agree to the following terms:1. Use of Website
This site is intended to provide information about digital automation services and related content. You agree not to misuse the site or its content.2. Intellectual Property
All content on this website, including text, visuals, and tools, is owned by Serenity Business Systems unless otherwise stated. Do not reuse or distribute without permission.3. Disclaimer
We aim to provide accurate, up-to-date information, but we make no guarantees about the completeness or accuracy of the content.4. Limitation of Liability
We are not liable for any direct or indirect loss or damage resulting from use of this site or the tools provided.5. Changes to These Terms
We reserve the right to update these terms at any time. Continued use of the site implies acceptance of the current terms.6. Contact
For legal or general questions, please email:
[email protected]